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Privacy Statement
United Community Banks,
Inc. Our financial institution is strongly committed to maintaining
the privacy of your personal information. Technology and new
marketing practices have increased the amount of customer
information collected and shared in today's marketplace. Consumers
are concerned about the impact this development has or might
have on their privacy and reputation. We are sensitive to
these concerns. We want to serve consumers as effectively
and conveniently as possible. But we also want our customers
to be confident that their relationship with our financial
institution is treated with the appropriate confidentiality.
We therefore commit to customers that we will take reasonable
steps to protect the privacy of the information shared with
us. Our customers are protected not only by state and federal
laws but even more importantly by our commitment to them.
Confidentiality and Security of Nonpublic Personal
Information - We restrict access to nonpublic personal
information about you to those employees who need to know
that information to provide products or services to you. We
maintain physical, electronic and procedural safeguards that
comply with federal standards to guard your nonpublic personal
information.
Nonpublic Personal Information We Collect
- We collect nonpublic personal information about you from
the following sources:
- Information we receive from you on applications or other forms
- Information about your transactions with us, our affiliates or others
- Information we receive from a consumer reporting agency
We have established internal procedures and controls to ensure
personal and account information is accurate, current and
complete in accordance with customary and reasonable business
standards. We also have established procedures to correct
any inaccurate information in a timely manner. If you discover
any information we have about you which is incorrect, please
notify us immediately.
Nonpublic Personal Information We Disclose
- We do not disclose information about our customers or former
customers to anyone, except as outlined in this policy or
as permitted or required by law.
Under the Fair Credit Reporting act we are allowed to share
our information concerning your account history and transaction
experience between our affiliates. We do not share information
between our affiliates that was provided to us by third parties
(such as credit report from a credit bureau or employment
history from your employer) unless you have given us permission
to share the information. We share information with our affiliates
so that we can provide you with the best services our company
has to offer. Our affiliates include our mortgage company,
Investment Company, and our affiliate banks.
Sometimes we find it necessary to enter into an arrangement
with an outside company to provide support services for our
company (imprinted checks, printing and mailing loan coupon
books, on-line banking, etc.). These companies are contractually
required to adhere to the same standards of keeping your information
confidential and secure as we are. They are not allowed to
use your information for their own marketing purposes or for
any other intended services.
In order to provide you with quality products and services,
we will occasionally enter into joint marketing agreements
with respectable companies to provide products on our behalf
(such as credit cards or insurance). We may disclose to these
companies information we receive from your application such
as your name, address, assets or income. We may also share
information about your transactions with our affiliates or
us. Again, the partners must agree to strictly safeguard your
information, and they are not allowed to disclose your information
to anyone else without our permission.
In accordance with standard banking industry practices and
the Fair Credit Reporting Act, we share customer information
with reputable consumer reporting agencies.
We also disclose information as permitted or required by
federal and state laws, such as in response to a subpoena
or court order.
Except as described above, we do not share customer information
with anyone unless you expressly authorize or request it in
writing. Our policy for protecting customer information applies
to both former and current customers, and regardless of whether
your account is active or inactive.
Notify Us of Inaccurate Information We Report To
Consumer Reporting Agencies - Please notify us if
we report any inaccurate information about your account(s)
to a consumer reporting agency.
Your privacy on our website is also very important
to us. When you sign up for Internet Banking or Internet
Bill Payment, we will request personal information about you
and your accounts with us. This allows us to process your
request accurately and ensure that an unauthorized individual
does not access your accounts. We have safeguards in place
to ensure that this information is protected and that our
website is secure.
If you have questions about this privacy policy, please contact
us and we will be happy to discuss them with you.
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